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about cloudtailor
What is CloudTailor?
CloudTailor is a global destination for personalised fashion solutions for every woman. It is an easy-to-navigate space with experienced designers and authorised tailors who help every woman get only the best outfit. CloudTailor makes any outfit in the most effortless and personalised way possible till date.
Why is an online boutique a better option?
An online boutique like CloudTailor provides all the benefits of the offline service, online. Now you don’t have to step out of the comfort of your home to get the perfect outfit. With an easy-to-navigate app you can choose the design, give measurements and get your outfit home delivered. An online boutique also allows you to track the progress of your outfit so that you’re not left guessing about the delivery date.
Why should I choose CloudTailor?
There are many reasons why Personalised fashion assistance from our qualified pool of designers Design suggestions built in-app Doorstep measurement service No more stepping out to find a tailor Timely delivery of your outfit
alterations
How do I get my alterations done?
There are different ways we handle this based on your location You can raise a ticket on the app and submit the form. Our delivery partner will pick your outfit from your doorstep based on your details. For some cities, you will have to courier the outfit to us at the same centre where you got the outfit stitched from. When you raise an alteration request, we will provide you with the centre's address. You can also try your outfit right after you receive it from our in-house delivery partner. If you want some stitching changes after that, you can return your outfit to the same guy. He will raise the ticket for you.
What is CloudTailor’s 'Free Alterations for Life' policy all about?
Our 'Free alteration for life' policy allows you to get your outfit altered as many times as you need until you're satisfied. In case you're not happy with the stitching or fitting, you can raise a ticket and courier it to us and we will rectify and solve whatever problem you have
How frequently can I alter my garments which I get stitched in CloudTailor?
We have a 'Free alteration for life' policy according to which you can get your outfit altered as many times as you need, until you're satisfied.
Blouse
What types of blouses do you offer?
We offer a wide range of blouses including designer blouses, party wear blouses, floral blouses, and more, all tailored to fit your unique style.
How do I place an order for a custom blouse?
You can place an order through our website by selecting your preferred blouse style and providing your measurements. Alternatively, you can schedule an appointment with our fashion designer for a personalized consultation.
What fabrics are available for blouses?
We offer a variety of high-quality fabrics such as silk, cotton, georgette, and more. You can choose the fabric that best suits your style and occasion.
design
Which one is the best boutique for bridal lehenga near me?
CloudTailor is the best tailoring app to get bridal lehenga stitched. It is a user-friendly personalised tailoring app, and guarantees best fitting outfits. It is also time saving.
Which one is the best boutique for designer gowns near me?
CloudTailor is the best tailoring app to get a designer gown made at the most nominal price. It is a user-friendly personalised tailoring app, and guarantees best fitting outfits. It is also time saving. You can order and receive your customised outfit without going out of the house.
Which one is the best wedding dress designer boutique near me?
CloudTailor is the best tailoring app for getting wedding dresses stitched. It is user-friendly and guarantees best quality. It is also time saving. You can order and receive your customised outfit without going out of the house. CloudTailor is a group of fashion-forward people who have come together to develop a unique and best-in-class experience in the hyper-personalised women's clothing space.
fabrics
Can I send my own fabric which I have with me?
We would appreciate it if you send the fabric of your choice so that you can get the exact dress design you have in mind. We are working on a fabric marketplace where you can choose from multiple fabrics available. But as of now, we will need you to courier us the fabric of choice.
Can I purchase fabrics on the CloudTailor app?
We would appreciate it if you send the fabric of your choice so that you can get the exact dress design you have in mind. We are working on a fabric marketplace where you can choose from multiple fabrics available. But as of now, we will need you to courier us the fabric of choice.
How do I pay for fabrics I purchase?
We are working on a fabric marketplace where you can choose from multiple fabrics available. But as of now, we will need you to courier us the fabric of choice
gift card
Can I partially cancel my order?
Yes, you can cancel your order or partially cancel your stitching order if it hasn’t reached our master. Once it gets to our master, we will not be able to cancel. We will notify you at every step. Please contact us regarding the issue. We will be glad to solve it instead of you having to cancel your order.
Will I get a refund if the wrong card is delivered?
If you find that the wrong Gift Card has been delivered to you, contact us immediately in order to get the issue resolved. You can return the entire package (with the Gift Card intact & unused) within a period of seven days in order to get replacement. We have a no-refund policy whatsoever. You should notify us immediately if you find that the delivered package has been tampered with or soiled in any way so that it can be replaced.
How do I order a Gift Card or an E-Gift Card?
Ordering a Gift Card or an E-Gift Card through CloudTailor’s website cloudtailor.com, app, or EBO is simple. First, you can create your card by choosing the design. Then, select or type in the amount you want to spend, the denomination, and the receiver’s details. Then, click the “submit” button, which will take you to the checkout page. Simply enter your billing and shipping information on the Checkout page, then select the best payment option to finish the transaction.
gown
How much fabric do I need to provide you to make a normal gown?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for the design of your gow
Do you provide variations in gown?
We have a basic structure for gowns. You can tell us what kind of a gown you want or what variations you need while ordering for one, through a reference picture or added instructions.
How much does a basic customised gown cost in CloudTailor?
A basic customised gown costs ₹1900 in CloudTailor.
group gifting
What is a Group Gift?
Group Gift allows you to invite your friends and family and ask them to pool in money for a gift. You can then use the pooled in money and send out a CloudTailor Woohoo gift card or CloudTailor gyftr gift card to the recipient. Recipients can use Woohoo Gift card or gyftr GC on www.cloudtailor.com or the CloudTailor App. Recipients can use Woohoo Gift card or gyftr GC on www.cloudtailor.com or the CloudTailor App.
Is there a limit to the number of people in a group gift?
No, there is no limit to the number of participants.
Is there a limit to the contribution amount?
Yes, the limit is Rs.500 per person
jackets
How much fabric do I need to provide you to make a basic Jacket?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for the design of your jacket.
How much does a basic customised jacket cost in CloudTailor?
A basic customised Jacket costs ₹1500 in CloudTailor.
What type of fabric do you need to make a jacket?
Fabrics like wool, nylon, flannel, cotton, and tweed are good for making a jacket.
jumpsuits
How much fabric do I need to provide you to make a regular jumpsuit?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for the design of your jumpsuit.
How much does a basic customised jumpsuit cost in CloudTailor?
A basic customised jumpsuit costs ₹2500 in CloudTailor.
How much fabric do I need to provide you to make a regular jumpsuit?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for the design of your jumpsuit.
kurtis
What types of kurtas and kurtis do you offer?
We offer a wide range of kurtas and kurtis including Anarkali kurtis, long kurtis, designer kurtas, and casual wear kurtis.
Can I get a custom-designed kurta?
Yes, we provide bespoke tailoring services where you can customize the design, fabric, and fit of your kurta or kurti.
What occasions are your kurtas and kurtis suitable for?
Our kurtas and kurtis are suitable for various occasions including casual wear, office wear, festive occasions, and weddings.
lehenga
Do you offer bridal lehengas?
Yes, we specialize in bridal lehengas with intricate designs and luxurious fabrics to make your wedding day unforgettable.
Can I customize the lehenga designs?
Absolutely. You can customize every aspect of your lehenga including the fabric, color, embroidery, and overall design.
What is the price range for your lehengas?
Our lehengas range from affordable to high-end designer pieces. Pricing depends on the fabric, design complexity, and embellishments.
measurements
What is doorstep measurement?
Doorstep Measurement in a one of a kind facility wherein our authorised tailors will come to your home and take measurements for the outfit you want stitched. This service ensures you get the best fitting outfit every time.
How do I give my measurements?
CloudTailor takes your measurements in the following ways-The fashion expert will call you for online measurements You can enter your measurements through the app. A team will pick up a garment that fits you perfect from your place. A team will visit your place and take your measurements You can courier an outfit that fits you perfectly and that will be used as a reference
Can you help with my measurements?
Yes, we can help you with your measurements. There are few ways through which we can guide you. The fashion expert will call you for online measurements A team will pick up a garment that fits you perfectly from your place. A team will visit your place and take your measurements. You can courier an outfit that fits you perfectly and that will be used as a reference.
orders
I want something customised but cannot see that category in your list. How should I place the order?
Select a category closest to the outfit you want. You can provide us with a design that you have in mind, and we can tailor your outfit according to that. You can make your custom dress design using the app interface or provide us with reference images/sketches of your choice.
Is there a minimum order value?
There is no minimum order value. We appreciate your faith in us, and we would like to get you the best tailoring experience available. Thus, we do not set a minimum order value
How many designs or samples will you be showing me before going for the stitching?
There is no limit to the sample designs. You can see as many dress designs as you want. CloudTailor understands the importance of being satisfied with the design before it gets stitched. Hence, we do not restrict our consumers with the design numbers.
order status
How do I check the status of my order?
Every order placed in woohoo.in is provided with a unique order number. Your order number will be sent through email as soon as you place the order, along with the sales invoice. Regular email updates will be sent regarding the status of your order
Whom do I contact for enquiring about the status?
Qwikcilver: For clarity on payment related issues, feel free to contact our support team at: 080 6718 1401 Or write to us at support@woohoo.in Or chat with our customer care executive available on the website. Vouchergram (Gyftr) GyFTR helpline +(91) 85 1000 4444 or e-mail: help@gyftr.com Gift Card Refunds Can I cancel my order? Gift Cards/E-Gift Cards/Gift Vouchers once ordered cannot be cancelled.
Can I get my partial refund in case of cancellation of order or product return?
You can get a gift refund in the form of a gift card of the same value. If you have paid any additional amount paid by CC, DC or Net banking that amount can be returned but any payment done through gift card shall be returned to you through Gift card.
outfits
What are the types of outfits you stitch?
We offer tailoring services for both traditional and western dress designs. You can get any of the following items custom-made: Abaya, Blouse, Churidar, Gown, Jackets, Jumpsuits, Kurta/Kurti, Lehenga, Salwar Kameez, Shirts, Shorts and Skirts.
Can I give you the fabric, and you’ll stitch?
Yes, you can give us the fabric, and we will stitch it into the dress design of your choice. You will have to courier the fabric to the tailoring centre
I don’t have the fabric. What should I do?
We’re working on creating a marketplace from where you can buy the fabric of your choice. Until then, you must provide the fabric for your dress designs. If you’re in the same city as our centre, we will pick up the fabric from your home, with a nominal pickup charge. If you’re in a different city than our centre, you will have to courier the fabric.
payments
What are my payment options?
Except for COD, we provide all other payment options. You can take your pick from Visa, MasterCard, American Express credit/debit cards, UPI and Netbanking to get the dress design of your dreams.
Can I use any coupon code if I have one?
Yes, you can definitely use a valid coupon code for partial or full payment of your purchase.
Are the payment modes specific to PIN codes?
No, the payment modes stay the same regardless of your pin code. You can use Visa, MasterCard, American Express credit/debit cards, UPI and Netbanking to get any form of tailoring done.
returns and refunds
What will it cost me to make a return?
You will have to bear the pick up and delivery charges. Pick-up and delivery charges will be calculated based on the city you stay in as the cost will vary depending on your location.
I have worn the garment at home for a day. Can I return it?
No, once you have worn the garment, you cannot return it. But, if you are dissatisfied with the stitching quality or our tailoring service after wearing it around for a day, you can avail of our free lifetime alteration service.
How much time does the return and refund process take?
After receiving your courier, it takes approximately 3-5 business days to initiate the refund. The total time depends on how quickly we obtain your courier.
shipping and delivery
What are the places you ship to?
We ship domestically all-around India and internationally to the US, UK, Australia, and Dubai. You can enjoy customised dress designs from all these countries anytime by ordering using our CloudTailor app.
Do you ship outside India?
Yes, we ship internationally to the US, UK, Australia and Dubai. All you have to do is download the CloudTailor app and make an account. Then, enjoy custom tailoring from all these countries at any time with our app.
What are your shipping charges - National and International?
We levy a nominal handling charge depending on your location.
shirts
How much fabric do I need to provide you to make a basic shirt?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for the design of your shirt..
How much does a basic customised shirt cost in CloudTailor?
A basic customised T-shirt costs ₹1000 in CloudTailor.
After delivery, if I want some changes in my shirt, is that possible?
We will happily alter your outfits if you are dissatisfied with the fitting. We provide lifetime free alterations if you’re not satisfied with the tailoring. You can return it to us right away by raising an alteration request, and our customer service will assist you.
shorts
How much fabric do I need to provide you to make a basic pair of shorts?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for the design of your shorts.
How much does a basic customised shorts cost in CloudTailor?
Basic customised shorts cost ₹500 in CloudTailor.
What type of fabric do you need to make a pair of shorts?
Fabrics like cotton, lightweight denim, polyester, and linen are good choices for a pair of shorts.
skirts
How much fabric do I need to provide you to make a normal skirt?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for your skirt designs.
Do you provide variations in skirts?
We have a basic structure for skirts. You can tell us what kind of a skirt you want or what variations you need while ordering for one, through a reference picture or added instructions
If I want a minimal skirt and not a heavy garment, will you provide that?
We can provide you with any type of skirt you want. You can add a reference picture or added instructions (text or voice notes) and we cater to your requirements.
tailoring
Which is the best ladies tailor near me?
CloudTailor is the best ladies tailor near you. It is a user-friendly personalised tailoring app, and guarantees best fitting outfits. It is also time saving. CloudTailor is a global destination for personalised fashion solutions for every woman. It is home to experienced designers and authorised tailors so that every woman gets only the best outfit. We can tailor anarkali suits, anarkali dress, lehengas for wedding, sharara dress, punjabi suits, party wear gown, party wear saree, formal trousers, shirts, blazers, T-shirts - if you can think of it, we can make it
Where can I get the best tailoring services near me?
CloudTailor offers the best tailoring services. It is a user-friendly personalised tailoring app, and guarantees best fitting outfits. It is also time saving. CloudTailor is a global destination for personalised fashion solutions for every woman. It is home to experienced designers and authorised tailors so that every woman gets only the best outfit. We can customise anarkali suits, anarkali dress, lehengas for wedding, sharara dress, punjabi suits, party wear gown, party wear saree, formal trousers, shirts, blazers, T-shirts - if you can think of it, we can make it.
Which is the best blouse stitching tailor near me?
CloudTailor is the best tailoring app to get a blouse stitched. It is a user-friendly personalised tailoring app, and guarantees best fitting outfits. It is also time saving. CloudTailor is a global destination for personalised fashion solutions for every woman. It is home to experienced designers and authorised tailors so that every woman gets only the best outfit. We can customise anarkali suits, anarkali dress, lehengas for wedding, sharara dress, punjabi suits, party wear gown, party wear saree, formal trousers, shirts, blazers, T-shirts - if you can think of it, we can make it
your account
How to create my account?
You can click on your Account tab and fill in all the necessary details. Our system keeps all your information secure and only uses it to service your needs.
How to change my password?
In your Account tab you can click on “Change Password”. You will be asked to put in your old password to make sure it’s you and then you can proceed to change your password. Make sure to not give your password to anyone else to keep your account secure.
How to update the Address?
You can head over to the Account tab in your CloudTailor app, the best tailoring app out there. Click the Address Book option. You can either add a new address or update your existing one by clicking the three dots on the right-hand side and selecting the Edit option.