How do I get my alterations done?
We accept and pick-up the product for lifetime free alterations. There are different ways we handle this based on your location You can raise a ticket on the app and submit the form. Our delivery partner will pick your outfit from your doorstep based on your details. For some cities, you will have to courier the outfit to us at the same centre where you got the outfit stitched from. When you raise an alteration request, we will provide you with the centre's address. You can also try your outfit right after you receive it from our in-house delivery partner. If you want some stitching changes after that, you can return your outfit to the same guy. He will raise the ticket for you.
What is CloudTailor’s 'Free Alterations for Life' policy all about?
Our 'Free alteration for life' policy allows you to get your outfit altered as many times as you need until you're satisfied. In case you're not happy with the stitching or fitting, you can raise a ticket and courier it to us and we will rectify and solve whatever problem you have
How frequently can I alter my garments which I get stitched in CloudTailor?
We have a 'Free alteration for life' policy according to which you can get your outfit altered as many times as you need, until you're satisfied.
Can I alter my outfit in any city and in any CloudTailor Fashion Centre?
Yes, you can get your outfit altered from any city and any CloudTailor Fashion Centre. Although you will need to courier your package to the same CloudTailor touchpoint that you got your package from.