PAYMENT TERMS APPLICABLE FOR ALL INTERFACES OF CLOUDTAILOR (MOBILE APPLICATIONS, DIGITAL MEDIUMS, SOCIAL WEBSITES AND APPLICATIONS, CLOUD TAILOR AND OTHER COMPANY OWNED WEBSITES AND OFFLINE ORDER FULFILLMENT CENTERS (STITCHING OPERATIONS CENTERS):
Cloud Tailor is an online and offline hybrid model for servicing customers for their custom stitched costumes and fashionwear. The details of the products, services or product specifications (weight, stitching seam strength, colours and tints, handwork details, sizes and measurements, etc.) as mentioned on Cloud Tailor digital / online mediums (All company owned and related Mobile applications, Digital Online Websites and Company owned social mediums – hereby collectively referred to as ‘Cloud Tailor Interfaces’) and offline fulfilment centers are only approximate values as they are custom fit measurements and may differ based on fabric quality and specifications.
The usage of any and all of the ‘CloudTailor Interfaces’ at any point of time, warrants your acceptance of the latest terms in this disclaimer, the clauses of which can change from time to time, due to any updates operational or regulatory requirements.
The usage of any and all of the ‘Cloud Tailor Interfaces’ at any point of time, warrants your acceptance of the payment terms in this document, the clauses of which can change from time to time, due to any updates operational or regulatory requirements.
Payment for Online Orders and Shopping through ‘Cloud Tailor Interfaces’:
‘Cloud Tailor Interfaces’ offer you multiple payment methods to make your purchase by using options such as Visa, MasterCard, Diners and American Express credit/debit cards, UPI, Netbanking options in India and other countries, through its selected government approved thirdparty payment gateways or payment processors. The availability of the services of such payment gateways in all countries is a matter of operational policy of the respective payment gateway company and ‘Cloud Tailor’ cannot be held responsible for the same.
You can be rest assured that ‘Cloud Tailor Interfaces’ trusted payment gateway partners use best possible secure encryption technology to keep your transaction details confidential at all times. We only have access to the interfaces and the related data shared by our payment gateway providers.
All payments made against the purchases/services on ‘Cloud Tailor Interfaces’ by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. In case of overseas remittances, the applicable foreign exchange rules, all applicable processing charges and regulations will apply.
Before shipping / delivering your order to you, ‘Cloud Tailor Interfaces’ or its authorized staff / consultants / personnel may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.
Credit/Debit Card/ Net Banking Details:
You agree, understand and confirm that the Credit/Debit card/Net banking/UPI details provided by you for purchase of products on ‘Cloud Tailor Interfaces’ will be correct and accurate and you shall not use the credit/debit card/net banking which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit/debit card/ net banking details when making payment on ‘Cloud Tailor Interfaces’. Your credit/debit card/ net banking information never reaches ‘Cloud Tailor Interfaces’, we just get pass, hold or fail message from our payment gateways. The said information will not be utilized and shared by our payment gateways or ‘Cloud Tailor Interfaces’ unless required for fraud verifications or by law, regulation or court order. ‘Cloud Tailor Interfaces’ will not be liable for any credit/debit card/ net banking fraud. The liability for use of a card/net banking fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
Fraudalent / Incomplete / Declined Transactions:
Payments for orders can be made through our Online payment methods such as UPI modes, Payment Gateway or with Cash only. We encourage all payments to be made using digital mediums. No other modes of payment are acceptable at any point of time. You undertake to remit the complete payments due to ‘Cloud Tailor Interfaces’ as per the order value agreed while confirming the order. We reserve the right to recover the cost of goods, collection charges and legal expenses from persons using the ‘Cloud Tailor Interfaces’ fraudulently/mischievously; ‘Cloud Tailor Interfaces’ reserves the right to initiate legal proceedings against such persons for fraudulent/mischievous use of the ‘Cloud Tailor Interfaces’ and any other unlawful acts or acts or omissions in breach of these terms and conditions.
We, as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly due to decline or authorization for any Transaction.
Please find below the details of the grievance officer:
Address: CloudTailor, 4th Floor, Growork, Kapil Towers, Nanakramguda, Hyderabad, Telangana - 500032
The Grievance Officer is identified above pursuant to the provisions of applicable laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the Rules enacted under those laws.
Cloudtailor - Every Woman’s Online Tailor
Cloudtailor is every woman’s online tailor. Our personalised designing and stitching services assures that every outfit we stitch will fit your body perfectly. If you need alterations at any time in your life, use our Lifetime Free Alteration service to get it altered in any of our centres.
We can design and stitch anarkali suits, anarkali dress, lehengas for wedding, sharara dress, punjabi suits, party wear gown, party wear saree, formal trousers, shirts, blazers, T-shirts - if you need it, we will make it for you.
Most of our clients love twinning with their daughters. We stitch matching dresses for mother and daughters and create great bonds and beautiful memories.
For our clients who are pregnant, Cloudtailor’s customised women’s clothing service can stitch clothes that fit your body and keep you comfortable.
Our specially abled clients can shop online for beautiful fabrics at Cloudtailor’s online marketplace. These fabrics can be sent directly to our Fashion Centres. No need to step out.
Our Services are for Your Comfort.
We guarantee a great fit and perfect outfit for every woman. And this is how we make it comfortable for you.
Your readymade outfit may fit on the thighs but not on the waist, may fit your body but be tight on the sleeves, maybe too long or an inch short, maybe you’d prefer a different colour. Cloudtailor’s online tailoring services will stitch anything you need, in your size.
Our Top Custom Clothing Categories
Abaya : Traditionally, Abayas are black, however, women wear different colours to express themselves fashionably. Since the Abaya is the only garment seen on those that wear it, with time, it has evolved to make a fashion statement for women. Cloudtailor can adorn your Abayas with beautiful embellishments and craft them into many different designs.
Blouse : Earlier, the blouse was made from the same fabric as the sari. Many sarees came with the excess fabric at the end so that it could be cut off and made into a matching choli. In the modern times, designers have reimagined the blouse. With Cloudtailor’s online tailoring service, you can get innovative necklines, sleeve styles, embroidery, sequins etc. and turn your blouse into a designer masterpiece.
Churidar : For the perfect Churidar, the stretch of the material is crucial as they are tight fitted. Cloudtailor understands this and much more about the churidar. Choose our online tailoring services to get the churidar that fits you perfectly and still keeps it easy for you to bend the legs.
Gown : Gowns can be customised to different occasions and have been assigned different names as per its function.
Evening Gown : An evening gown, evening dress or gown is a long dress usually worn by women for formal occasions. Evening gowns are usually made of luxurious fabrics such as velvet, chiffon, satin, organza or silk.
Wedding Gowns : A wedding dress or bridal gown, as you might know, is the dress worn by the bride for her wedding. It’s one of the most precious pieces of clothing worn by a woman in her lifetime and she puts in a lot of effort to make it perfect.
Each gown can be customised and stitched by your online tailor, Cloudtailor, in your style and size.
Jackets : A Jacket can be the most versatile pairing garment in a woman’s wardrobe. It goes with dresses, lehengas or formal pants. Jackets are worn to make a fashion statement, or to protect from the wind and cold. Get jackets customised to pair with different outfits, stitched as per your size, from Cloudtailor - every woman’s online tailor.
Jumpsuits : A jumpsuit is a versatile garment that can be worn for parties, picnic, playdates, office or travel. Based on the occasion, the fabric, design and colours can be customised and stitched as per your body size by Cloudtailor’s hassle-free online tailoring services.
Kurta/Kurti : Today, there are no set rules for a kurta or kurti. This versatile garment can be paired with salwars, churidars, skirts, ghagras, shorts or jeans. The kurta is sometimes worn as a skirt, clinched at the hip with a belt to add structure. Your Kurta style can be customised and stitched by Cloudtailor to fit your body perfectly. You can also twin with your little one by wearing the same style of kurtas. Twinning creates a solid bonding moment with your little girl and a great photo opportunity for everlasting memories.
Lehenga : Every woman has a lehenga-choli in her wardrobe. Each region in India has its own traditional rendition of the lehenga and can be distinguished by patterns and styles of traditional embroidery. Get the lehenga you want, customised, stitched, embellished and home-delivered, from Cloudtailor. Our online designers will help you customize your design over detailed video calls. We guarantee a great fit and offer Lifetime Free Alterations.
Pants and Trousers : Fit is everything when it comes to choosing the right pants. Get the pants customised to your length and size that fits your waist, hips and thighs perfectly. No more compromises.
Your pants can be made from different materials - such as denim jeans, corduroy pants, or synthetic materials like polyester and lycra. They come in different styles - High-waist, Dress pants, Jeans, Overalls or Jumpsuits, Culottes; Harem pants; Baggy pants; Bell Bottoms/ Flared pants.
Salwar Kameez : Salwar-Kameez-Dupatta - there’s no place you can’t go after wearing this combination. It is another staple in a woman’s wardrobe. Office, weddings, outings, temples, parties, a salwar-kurta fits into any occasion. Get all your salwar-kameez sets stitched by Cloudtailor - every woman’s online tailor.
Cloudtailor has worked hard on solving every problem that women face with readymade garments and tailors. We can design and stitch any outfit you need. We have onboarded the best and highly experienced tailors and designers into our fulfilment centres. All our employees are vaccinated and operate out of sanisited and healthy service centres.
We will strive to continuously reimagine and offer the best online tailoring services and curated multi-format digital experiences for custom-fit clothing to all women across the globe, at an affordable cost, with skilled quality and in the promised delivery time. Cloudtailor aspires to be every woman’s tailor that offers the best custom clothing solutions in India.